Privacy Policy

Toolknot("we", "us", "our") respects your privacy. This policy explains what information we collect, how we use it, and your rights regarding your data.

1. Information we collect

• Account data: When you sign up, we collect your email address and name through our authentication provider (Clerk).
• Usage data: We collect anonymous analytics (pages visited, tools used, timestamps) to improve our service.
• Payment data: When you subscribe to a paid plan, payment is processed by Paddle. We do not store your card details.
• Files you upload: Many tools run in your browser and files never leave your device. Tools that require server processing only retain your data for the duration of processing and delete it immediately after.

2. How we use your information

• To provide and maintain our services
• To manage your account and credit balance
• To process payments and subscriptions
• To send transactional emails (receipts, account changes)
• To improve our tools and user experience
• To prevent abuse and enforce our terms

3. Data sharing

We do not sell your personal data. We share data only with:

• Clerk - authentication
• Paddle - payment processing
• Analytics providers - anonymized usage data

4. Data retention

We retain your account data for as long as your account is active. If you delete your account, we remove your personal data within 30 days. Anonymous analytics data may be retained indefinitely.

5. Your rights

You have the right to:

• Access, correct, or delete your personal data
• Export your data
• Withdraw consent at any time
• Lodge a complaint with a data protection authority

To exercise these rights, contact us at the address below.

6. Cookies

We use essential cookies for authentication and preferences (like your theme choice). We use analytics cookies only with your consent. You can disable non-essential cookies in your browser settings.

7. Security

We use industry-standard security measures including HTTPS encryption, secure authentication, and regular security reviews. No method of transmission over the internet is 100% secure, but we do our best to protect your data.

8. Changes to this policy

We may update this policy from time to time. We will notify you of significant changes via email or a notice on our website.

9. Contact us

If you have questions about this policy, contact us at support@toolknot.com